Policies of Misconduct: A Content Analysis of Codes of Conduct for Online Multiplayer Games

In this paper we searched the websites of 60 popular online multiplayer games to locate their codes conduct and then performed a content analysis on 32 unique conduct. Our consisted two-cycle coding process including initial coding, pattern for clustering categories themes together. aim was better understand how game companies include what they in The identified five main themes: (1) company values, (2) expectations players, (3) bad behaviors rules, (4) moderation practices, finally (5) document structure. findings suggest that are routinely inaccessible, if present at all, often framed around punitive legal language reflect policies misconduct rather than expressing communal values expectations. can help contribute towards community management make more accessible all stakeholders gaming communities. We have also provided design recommendations should guide looking create value focused